Responsible Gaming
Gambling Should Be Entertainment
At Vegas Hero, we believe gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Like any form of entertainment, it carries risks and should only be undertaken with money you can afford to lose.
We are committed to promoting responsible gambling practices and supporting our players' wellbeing.
Age Verification
Vegas Hero is only available to individuals aged 18 years or over (or the applicable legal gambling age in your jurisdiction). We take age verification seriously and reserve the right to request proof of age at any time.
By accessing this website, you confirm that you meet the legal age requirement in Great Britain.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Spending more money or time gambling than intended
- Chasing losses (trying to win back money you've lost)
- Hiding gambling activity from family or friends
- Gambling to escape problems or negative emotions
- Borrowing money or using savings to gamble
- Neglecting work, school, or family responsibilities due to gambling
- Experiencing anxiety, irritability, or mood changes related to gambling
- Failed attempts to cut down or stop gambling
- Gambling with increasing amounts of money to achieve the same excitement
- Relationship conflicts caused by gambling behaviour
If you recognise any of these signs in yourself or someone else, help is available.
Self-Help Tools
Vegas Hero provides several built-in tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly). Once reached, you cannot deposit further until the period resets.
- Loss Limits: Set a maximum amount you are willing to lose during a specified time frame. Your account will be suspended once this limit is reached.
- Reality Checks: Receive periodic reminders during your gaming session about how long you've been playing and how much you've spent.
- Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gambling. During this period, you cannot access your account or place bets.
- Account Cooling-Off Period: Request a temporary pause on your account (typically 6 months) before deciding on permanent closure.
We encourage you to use these tools to maintain control over your gambling activity.
Support Organisations
If you or someone you know is struggling with gambling, professional help is available. Below are support organisations appropriate for your location:
United Kingdom
- GamCare – Free, confidential support for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Allows you to self-exclude from all UK-regulated online gambling operators - Gamblers Anonymous – Peer support meetings across the UK
Website: www.gamblersanonymous.org.uk - National Gambling Treatment Service – NHS-funded counselling
Information available through your GP or local health services
Other Countries
- Australia: Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
Website: www.responsiblegambling.org - United States: National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (free, confidential, 24/7) - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone Counselling: 0800-1 372 374 (toll-free)
If You Need Help
If you are experiencing problems with gambling, please reach out for support. There is no shame in seeking help – problem gambling is a recognised condition, and professional support can make a real difference.
Contact one of the organisations listed above today. Help is available, and you don't have to face this alone.
If you are in immediate crisis, please contact your local emergency services or a mental health crisis line in your area.
Contact Vegas Hero
If you have questions about our responsible gambling tools or policies, please contact our customer support team through your account or visit our website at tearejonescoaching.co.uk.